DELIVERY
We use use Postnord and Fedex as courier.
DELIVERY TO SWEDEN
We have Free shipping to Sweden. Estimated delivery time is 2-3 business days. Orders we receive on a Friday after 3pm, Saturday and Sunday will be dispatched on a Monday.
DELIVERY TO OTHER EU COUNTRIES
The delivery cost is 15 EUR to all other EU Countries. Estimated delivery time is 2-3 business days. Orders we receive on a Friday after 3pm, Saturday and Sunday will be dispatched on a Monday.
DELIVERY OUTSIDE EU
The delivery cost is 20 EUR to all non – EU countries. Estimated delivery time is 3-6 business days. Orders we receive on a Friday after 3pm, Saturday and Sunday will be dispatched on a Monday.
RETURNS & EXCHANGE
Easy returns! Before you return a product please e-mail us your order number and reason of return. (info@delatroupe.com) You have as customer, a return policy 14 days after that you have received your products. For returns the shipping cost will be on charge of the customer. The products must be returned unused with labels and original packaging, please attach your personal details and a note with the reason of return.
FAULTY PRODUCTS
If there is a fault with the product please send us an e-mail with your order number and describe the product fault and we will contact you to solve the issue.